Help Desk Support

At IP Connect we provide you with rapid help desk support with reliable solutions. We provide support by phone, email or through our live chat and provide you peace of mind in knowing that we are there when you have a problem.

Our Help Desk is our first level of support meaning our team of IT specialists will be the individuals you turn to when you have an issue. Along with software support, we will diagnose, repair and upgrade your hardware and assist with moving user data between devices.

We can troubleshoot and prioritize your needs through our Technical Support Ticketing System. This ensures that the biggest problems are addressed quickly and efficiently and no question goes unanswered or issue unsolved. It also allows us to see the history of all issues and combined with our System Monitoring Services.we are able to recognize trends that suggest broader issues that need to be addressed.

Our team of IT experts is reliable, responsive and affordable. With our Help Desk Services, you don’t need to hire or maintain an in-house IT department or technician, saving you money and time. You can focus on your business and we can focus on our business, supporting you and getting your business back on track when you run into a problem.

We specialize in Remote IT Support.We understand that you’re looking for support in those frustrating moments when technology has let you down. We will be there to help.